Crystal Images USA Policy: All products, being custom made, are guaranteed to be produced using pure optical crystal or polish marble and in the dimensions indicated in the online store. We guarantee the images and/or text provided will be professionally laser etched, giving you a realistic reproduction of those special occasions.

If, you are not satisfied with your personalized custom crystal or marble, we will re-make it for free. This includes return shipping.

You must send the original crystal or marble back to Crystal Images USA. Email: orders@crystalimagesusa.com or call (866) 360-8459 to discuss. This will ensure proper handling.

Crystal Images USA

6614 Crescent Green

West Bloomfield, MI 48322

Email: info@crystalimagesusa.com

Phone No.: (866) 360-8459

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