Customer Service

Sven's Comfort Shoes's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. Contact us at svensclogs@aol.com or call 1-800-243-7836 between 9 a.m. and 5 p.m. and we will be happy to help you out. Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.

***SPECIAL ORDERS ARE NOT RETURNABLE!

All items that are STOCK ONLY may be returned in 30 days of purchase date.Complete the Return Form that you printed. Pack your footwear and the Return form in the original box and then pack it in a shipping box. We cannot accept merchandise if damaged in return shipping so make sure you pack it well.

Worn shoes are not returnable. If they are soiled or are not in new condition, we will not issue a refund.

You are responsible for return shipping charges.

If something is defective or it has been damaged in shipping or you just have a question, feel free to call or email us 1-800-243-7836 between 9 a.m. and 5 p.m. and we will be happy to help you out.

All returns ad exchanges should be shipped to:

Svens Clogs
10,000 Lake Blvd.
P.O. Box 370 ( for mail)
Chisago City MN 55013