Customer Service

Ellora’s customer service goal is simple: We are committed to ensuring your experience is delightful every step of the way. Your thoughts and comments about our site are welcome. You can contact us at ellora@astound.net or call 925-798-1522 anytime.

Payment Information:

Any credit card information is collected using an SSL secured server. We accept Visa, Mastercard, American Express, Discover, Diner’s Cub, and Money Orders.  For payment by money order please include your order number along with the Money Order. Orders paid for by Money Order will be shipped once the Money Order is received. We will notify you by e-mail to confirm the receipt of your order.