|
Customer Service
Policies
Chairman’s Letter
Lost your password?
Drop Ship Program
Frequently Asked Questions
FAQ
Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.
Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the invoice you see before confirming your order. All Continental US & Canadian orders over $50.00 receive free ground shipping. (Offer does not apply to Alaska, Hawaii & Puerto Rico.
Q: Can I order by phone?
A: Yes please call us at (800) 458-5887.
Q: What if I have a problem with my order?
A: Please visit our Store Policies or Customer Service page.
Q: Can I pay by check?
A: Yes, Kultur accepts personal checks and money orders. When paying by check please allow 7 days for the check to be cleared and the order to be processed. Money orders will be processed immediately upon receipt. Please use our website to calculate your total including shipping. Make your check payable and mail to:
KULTUR
195 Highway 36
West Long Branch, NJ 07764
Go Back
|
