Jamaica Market Basket...1-888-821-0861 Jamaican food store                      

food beverages condiments spices gift baskets music
  health aids   T-SHIRTS/caps    STUDIO 1 WEAR  


Advanced Search

 

Store Home | Checkout | Store Customer Service | Lost Password | Advanced Search

Customer Service

Jamaica Market Basket's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. Our goal is to provide products of excellent quality, keeping our prices low and we guarantee your satisfaction. All Jamaican products carried by Jamaica Market Basket are carefully selected to ensure the highest quality for our customers. These are products that we personally use and we guarantee you will enjoy them as much as we do. 

At times, certain items may be placed on sale. Only store credit will be granted with a return of these items. Please email us at jamarketbasket@aol.com for any additional information on a particular sale item that you would like to purchase.

PRIVACY POLICY

We respect our customer's privacy and therefore, all customer information ? credit card numbers, addresses and personal information are held in the strictest of confidence. Information will only be used for processing your order and placement on our store e-mail list. We will contact you with the status of your order, and occasionally to inform you of new products or services, specials being offered or other events. In the event that this information is not welcome, please e-mail us with your request to remove your name from our list and we will respect your wishes. Personal information will never be sold or disclosed to any third party. If you have any concerns, please let us know as soon as possible.

We guarantee the safety of your credit card information by covering up to an additional $50 of unauthorized charges on our site above what your credit card company covers.

RETURN POLICY

If you feel you have received an item in error or it is damaged in transit, please return the unopened item for a full refund or exchange within 10 days of delivery along with a copy of the invoice you received. For return questions or concerns please contact us by email at jamarketbasket@aol.com. We will remit the full purchase price of the items you return excluding shipping charges. (We also ask that you include the reason for the return to help us better serve you in the future.)

SHIPPING PRICES

Our standard shipping method is ?UPS Ground? or USPS which takes 7 ? 10 business days. You also have the option of using the ?3 Day Select? service (delivery guaranteed in 3 business days) or ?2nd Day Air? service (delivery guaranteed in 2 business days) where UPS or USPS will be used. If you require a faster delivery time (Next Day Air), please email us.

Total Order             UPS GROUND/Standard         3 DAY SELECT       2ND DAY AIR

0 - $14.99                  6.99                   9.99               14.80

$15.00-$24.99               8.99                      12.49               16.80

$25.00-$34.99              10.99                      14.49               18.80

$35.00-$44.99              13.99                      16.49               21.80

$45.00-$64.99              16.99                      19.49               25.49

$65.00- $79.99             18.99                      23.49               33.49

$80.00-$124.99             21.99                      26.49               36.49

$125.00-$149.99            23.99                      28.49               38.49

$150.00-$174.99            25.99                      31.49               41.49

$175.00-$199.99            28.99                      34.49               44.49

 

>$200.00             33.99                      38.49               45.49

 

Extra shipping/handling charges may be incurred on certain items. Charges vary depending on the 'ship to' address. Customers will be contacted by email with these charges before orders are processed.

Shipping charges above are for domestic orders. For international orders, or delivery to APO?s or FPO?s, USPS will be used. Extra shipping/handling charges may apply. Please email us for further information.

 

Contact us at jamarketbasket@aol.com or call (888) 821-0861 anytime. Please feel free to drop us a line to share your thoughts on the site, all comments welcomed. We hope you will be completely satisfied with our service, so tell a friend and spread the word

To obtain the status of an order, enter the confirmation number and click Go!.
Confirmation Number:  
 

 

Come in and check out the sites and sounds of our Jamaican food store ... click on the categories above to view the wide array of authentic Jamaican food products available, all at reasonable prices.  Treat yourself, a loved one or a friend - order online, by fax
(1-888-821-0861) or email us today!
jamarketbasket@aol.com

Using SSL (Secure Socket Layer) software, personal information, such as your name, address and credit card number is encrypted,
so it cannot be read while transmitting over the Internet.

(Users of Netscape 4.7 and lower - Please click on links below to enter this website)
FOOD - BEVERAGE - CONDIMENT - SPICES - GIFT BASKETS - MUSIC  
Pay me securely with any major credit card through PayPal!
VisaMasterCard
 
 

 

Hit Counter