Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order.

Q: What kind of information does Custom Carts, LLC collect and store?
A: Only information necessary to complete the order transaction. After the completion of the transaction no information is stored.

Q: How does Custom Carts, LLC use my information?
A: When you place an order we use your personal information to process your order, send you e-mails and contact you via phone if necessary.

After the order process is completed we store only your name, address. E-mail address and product(s) purchased information. Your credit card information is not stored.

Q: Does Custom Carts, LLC use cookies on its site?
A: No

Q:. How do I know my order is secure?
A: We use Secure Sockets Layer (SSL) technology to protect your on-line order information as it is transmitted over the internet. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can feel secure about the privacy of your information.

Q: What about links to other website?
A: Our web-site contains no links to any other web-sites.

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