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Store Policies
Ordering Information
Shipping
At Pezzo Bello our customers are our top priority. Due to all of our items being imported, we cannot always ship them immediately. We do not keep a full stock of all items, so your order will be shipped in fourteen to twenty-one days or we will advise you of any delay. If we do have it in stock, we will ship it out on the next business day. We will confirm your shipment is en route via e-mail just as soon as it is shipped. We ship insured via UPS Ground or Federal Express Ground or for an extra charge, we can ship 2 day or overnight. Due to shipping restrictions, we are unable to ship products to P.O., A.P.O., A.F.B., or F.P.O. box addresses. We only ship to the USA . A street address with a rural route box, highway or star route can only be accepted with a phone number. We request phone numbers for all gift recipients to insure we are able to deliver your gift when intended as intended.
Convenient Payment
For your convenience we accept MasterCard Visa,and American Express, or you may enclose your gift certificate, check or money order payable to Pezzo Bello with your printable/email order form. Please use this form for money orders, mail in gift certificate orders or personal checks. Sales Tax We are required to collect sales tax of 7.975% on items delivered to the state of Missouri.
Gift Certificates
The Perfect gift for any recipient. When you need a Pezzo Bello gift certificate, it will arrive via first class mail. When ordering, designate the dollar amount and the quantity in the options box. Whether you want it shipped to you or as a gift, we will send it out immediately. There is no shipping charge for a gift certificate unless you wish it sent by two-day or overnight delivery. To redeem a gift certificate, please put the certificate# in the coupon box and the amount will be deducted from your total.
Easy Returns
At Pezzo Bello , your satisfaction is guaranteed. We offer only the finest merchandise; however, if your purchase does not meet your expectations, please return it to us for a refund or exchange (excluding shipping) within 30 days . There is a 15% restocking fee for any return orders.
Customer Service
You can reach us by email 24hrs a day, everyday. If you would rather order by phone, you can contact us at: Pezzo Bello 6009 NW Tiffany Springs Parkway Kansas City, Missouri 64154 816-746-4014 10am to 6pm CST Monday through Saturday. We are closed on Sundays.
Fax or email us at: 816-891-0954 pezzobello@mail.com
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