Our Most Important Party is Yours! (314) 431-5400
 

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Customer Service

Contact us by e-mail at info@smartyhadaparty.com or call (314) 431-5400 during business hours. Business hours are Monday - Friday 9:00 AM - 4:00 PM Central Time.

Please feel free to drop us a line to share your thoughts on the site. All comments are welcomed.

  • Problems with your order must be reported within 5 days of delivery.
  • All returns require a return authorization number - please call for that
    number during business hours.
  • All returns are subject to a 15% restocking fee.
  • Items purchased as cases must be returned as cases. Items purchased as cases that are not returned in full will not receive refunds.
  • All returns must be received within 30 days of purchase. Refunds will not be given for merchandise received after 30 days of purchase.
  • Serving accessories are not returnable - no exceptions.

To obtain the status of an order, enter the confirmation number and click Go!.
Confirmation Number:  

Hours of Operation:
Monday – Friday:
9 AM – 4 PM Central Time

Saturday & Sunday: CLOSED
Email Anytime!