|
Service |
Policies |
About Us |
Lost your password?
Store Policies
NOTICE. PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEB-SITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEB-SITE. FAITHFUL LIFE RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.
FAITHFUL LIFE PRINT SERVICES over / under run policy: Faithful Life reserves the right to 5% over / under run.
LIMITATION OF LIABILITY: In no event shall Faithful Life or its licensors, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data or profits, whether or not Faithful Life has been advised of possibility of the damage, arising out of or in connection with the use or performance of the site or of failure to provide services that you order from Faithful Life or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall Faithful Life be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the site or its content.
ORDER APPROVAL: Please review your order prior to submitting. Effective July 1, 2009 Faithful Life will no longer accept changes to orders that have been placed. We apologize for any inconvenience this may cause. Customer is fully responsible for final proof and layout approval prior to the printing process.
Faithful Life is NOT LIABLE for errors in a final product caused by any of the following reasons: Exact Color Match, Misspelling, Graphics, Bleeds, Grammar, Damage Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds, Die Lines, Crop Marks, Transparency, Overprint, Finished Product Size. We DO NOT make any changes on customer files.
ORDER CANCELLATION: Faithful Life will be happy to help you cancel your order prior to Approval. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order. Please allow up to 10 business days for the monies to be credited to your account.
Orders may not be cancelled or refunded once they have gone into production or any process thereafter. Absolutely no refunds will be issued once an order has been Plated or any process thereafter, including but not limited to Printing, Coating, and / or Finishing.
Faithful Life is not responsible for any duplicated orders that are placed on our web site due to the customer mistake.
ORDER SHIPPING AND DELIVERY: Faithful Life will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall Faithful Life be liable for any consequential or damages resulting from any delay in shipment or delivery.
All Faithful Life customers agree not to hold Faithful Life liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond Faithful Life's direct control. Faithful Life shipment and delivery dates are calculated based upon estimates provided by our suppliers.
Faithful Life will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation.
Faithful Life can only use its own shipping account and will not use customer provided account numbers for any couriers. Orders must be shipped at whole quantities and may not be split up. Please note that we don't ship to P.O. Boxes.
When a package is not delivered due to an error made by the customer in submitting the proper shipping address, Faithful Life will reship the package with corrected address and charge an additional shipping fee for the shipment and lost product.
HANDLING FEE: Faithful Life adds a flat fee of $1.50 to cover our processing and packaging costs.
Go Back
|