Windy City Cyber Cafe Store
"You've Just Gotta Take One Look!!"

 

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Frequently Asked Questions

Frequently Asked Questions 
 
 Q:Do you combine shipping? 
 A:Yes, I will be happy to combine shipping for you. I can't give you an accurate quote without your zip code. The shipping calculator is pretty accurate for most items. The cost will depend on the combined weight of the items & the zip code.
 
 Q:Smoke-Free? Pet-Free? 
 A:NO & NO!!! Any item that was originally in my internet cafe could have a smokey odor. Smoking & incense were always allowed & these items may have been affected. I smoke & inherited my husband's cat when he died. PLEASE DO NOT ORDER if you feel you will have an issue with either of these conditions.
 
 Q:What does "store stock" mean? 
 A:I owned an internet cafe for 3 years. When I closed the doors I had many retail items left on the shelves. Most of these were the last of my store stock. No money refunds or exchanges will be offered.
 
 Q:Do you ship internationally? 
 A:I actively ship to Canada & Puerto Rico. I will consider shipping elsewhere. Please email me with inquiries.
 
 Q:What type of payment do you accept? 
 A:Payment options: PayPal (instant payment or Echeck), Cashier's check, Money Order, NO CASH or PERSONAL CHECKS. 
 
Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart.However, final shipping costs will be displayed on the Invoice you see before confirming your order.

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