Beans Ferry Pottery offers the following Returns Policy: We guarantee your satisfaction with every product. If you are not completely satisfied, we will gladly 1. Replace the item with another. 2. Offer you a refund of the purchase price (Shipping not included) 3. Make a product that will meet or exceed your specifications. PLEASE NOTE: We no longer accept custom orders. We have found this to be a hassle for us and our customers as well. I would rather you buy something we have than to get your expectations up and be disappointed.

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